Arapahoe
Internal
Medicine 		8199 SouthPark Lane
Suite 100
Littleton, CO 80120
Phone: 303-730-3332
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Patient Satisfaction Survey

Your comments and feedback are valuable to us for continued improvement of our services.
Excellent  Good   Fair   Poor  Does Not Apply
43210
1.The Front Desk representatives at AIM are generally courteous and helpful and the check-in process was easy.     
2.The Telephone Schedulers at AIM are friendly, caring, efficient and helpful.     
3.My telephone call was answered promptly.     
4.The appointment was made in a reasonable amount of time taking into consideration your illness/injury.     
5.The Medical Assistants at AIM are caring, compassionate and professional at taking the medical history and reason for appointment.     
6.My telephone calls are returned in a timely manner.     
7.My test results were called back in a reasonable amount of time.     
8.The provider saw me within a reasonable time of my scheduled appointment.     
9.The physician/ nurse practitioner was knowledgeable, caring and took time to answer my questions.     
10.The provider’s explanation about the examination and instructions about my medications were clear and concise.     
11.The Medical Records staff at AIM is courteous and responsive to any needs I have regarding my medical records.     
12.The business staff was helpful concerning my insurance claim and /or my account balance with AIM.     
13.The administrator was courteous, helpful and successful in resolving complaints or issues.     
14.The overall experience at AIM is     
43210
Excellent  Good   Fair   Poor  Does Not Apply
Which provider did you see today?
Lisa Gidday, M.D.Charles Lee, M.D.
Joseph Ladika, M.D.Dawn Baker, M.D.
Lyn Tison, MSN_NP-C 
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